Sona101 Club FAQ —
All your questions answered here

Only one account per person is allowed. Creating multiple accounts will result in all of them being suspended, and any accumulated balance may be forfeited. Our system automatically detects duplicate accounts.

On the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email and a reset link will be sent to you. Click the link to set a new password. The whole process takes under 2 minutes.

After logging in, you can update your mobile number, email, and password from Profile Settings. To change your registered name or date of birth, please contact the support team — supporting documents may be required.

sona101 club This is a licensed platform. Identity verification before large withdrawals is a standard security measure. Simply upload a photo of your National ID or passport. Verified accounts enjoy higher withdrawal limits.

sona101 clubDeposits can be made via Mobile Pay, Nagad, Rocket, and bank transfer. Mobile banking deposits are credited to your account instantly. Bank transfers typically take 1–2 business days.

The minimum deposit is just ৳200. The maximum single deposit depends on your chosen payment method. Mobile Pay and Nagad typically allow daily limits of up to ৳50,000. Verified accounts have higher limits.

Mobile banking deposits usually reflect within 5–10 minutes. If your balance hasn't updated after 15 minutes, email a screenshot of the transaction to support@sona101club.app or reach us via live chat. We resolve all issues within 30 minutes.

sona101 clubThere are no deposit fees on our end. However, Mobile Pay or Nagad may apply their own service charges, which are deducted by the payment app itself. We credit your account with the full amount you deposit.

Withdrawals via Mobile Pay, Nagad, and Rocket are typically processed within 3–15 minutes. Bank transfers may take 1–2 business days. Withdrawals made between 9 AM and 11 PM are processed fastest.

sona101 clubThe minimum withdrawal amount is ৳300. Daily maximum withdrawal limits vary by verification level. Fully verified accounts have significantly higher daily limits.

First, wait 30 minutes — most cases resolve on their own. If it's still pending after that, contact our support team with your transaction ID. Note that unmet bonus wagering requirements can also put a withdrawal on hold.

Yes, but each bonus has specific wagering requirements (rollover requirement) that must be met. For example, a 10x wager means you need to place bets totalling 10 times the bonus amount before you can withdraw. For full terms and conditions Terms & Conditions View page.

A 100% welcome bonus is automatically credited on your first deposit after registration. No code required. Maximum bonus limit and wagering conditions On the promotions page Full details provided.

Every Day sona101 clubLogging in to earns you bonus points. Log in for 7 consecutive days to unlock a special weekly reward. This bonus is fully automatic — no separate claim needed.

Yes! When a friend registers using your referral link and makes their first deposit, you'll receive a referral bonus. For full terms and bonus details On the promotions page Available.

Yes, most bonuses have an expiry period. Generally, bonuses must be used within 7–30 days of being received. Any unused bonus automatically expires after that. The expiry date for each bonus is stated in the bonus details.

sona101 clubSona101 Club offers slots, Live Casino (baccarat, roulette, blackjack), Sports Betting, fishing games, and much more. New games are added regularly. On the new games page Check out the latest additions.

Yes. All our games use certified RNG (Random Number Generator) technology and are regularly audited by independent third-party testers. The RTP (Return to Player) rate for each game is published transparently.

Yes, absolutely. You can play directly from your browser, or Download Our App on Android and iOS. The app supports biometric login, push notifications, and offline mode.

Minimum bet amounts vary by game. Most slots start from as little as ৳1. Live table games generally start from ৳10–৳50. High roller tables have separate limits — learn more On the high roller page View.

Completely secure. sona101 club 256-bit SSL encryption is used. Your personal information is never sold to third parties. Full privacy policy Here Read.

Immediately email support@sona101club.app or let us know via live chat. We will temporarily lock your account and investigate. Change your password at the same time. The sooner you report it, the better the chances of recovering any losses.

Yes. sona101 club Responsible gaming is a priority. You can set daily/weekly deposit limits, session time limits, and temporary or permanent self-exclusion if needed. Learn more On the Responsible Gaming page Available.