Sona101 Club — Your Privacy Policy

sona101 clubWelcome to . We believe your personal data belongs to you — and you have every right to know how it's being used.

In this Privacy Policy, we make the following clear — sona101 club This covers what data is collected, why it is collected, how long it is retained, and who it is shared with — along with a full breakdown of your rights over your own information.

By using this site or app, you are agreeing to this Privacy Policy. Please take a moment to read it carefully.

sona101 club Only the information needed to serve you properly is collected. We do not gather data beyond what is necessary.

Information Collected Directly from You

• Identity Information: Name, date of birth, gender
• Contact Information: Email address, mobile number
• Account details: Username, password (encrypted)
• Payment details: Mobile banking number, transaction details
• KYC Documents: Copy of National ID, passport, or driving licence

Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent playing, and amount wagered
• Cookie Information: Session cookies, preference cookies
• Location Data: Approximate geographic location (IP-based)

Information Received from Third Parties

In some cases, we receive transaction confirmation data from mobile banking providers or payment gateways. This information is used solely for payment verification purposes.

sona101 club Your information is used for the following purposes:

sona101 club Your personal data is never sold. However, it may be shared with trusted parties in the following limited circumstances:

• Payment providers: Mobile Pay, Nagad, Rocket, and other mobile banking services — used solely to process transactions.
• KYC Verification Services: To verify your identity. This information is never shared with third parties for any other purpose.
• Technology Partners: Cloud and software service providers required to operate the platform — bound by contract and held to strict confidentiality terms.
• Law enforcement agencies: When required by a valid legal order or regulatory authority — and only to the extent necessary.

sona101 club Cookies are used to enhance your browsing experience. They are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Maintaining login sessions and site security — the site cannot function without these.
• Functional Cookies: Remembering your language preference and game settings.
• Analytics cookies: Which pages receive the most traffic, where users run into issues — all used to improve the site.

Cookie Controls

You can disable or clear cookies at any time through your browser settings. Note that turning off essential cookies may affect certain site features.

To Keep Your Information Secure sona101 club We use industry-leading security technology, including:

• SSL/TLS Encryption: All data transfers are encrypted.
• Password Hashing: Your password is never stored in plain text.
• Two-factor authentication (2FA): An additional layer of security.
• Regular Security Audits: Regular audits conducted by third parties.
• Access Controls: Only authorized personnel have access to specific data.
• Firewall & Intrusion Detection: Round-the-clock monitoring.

We retain your data only for as long as necessary — no longer.

• Account details: For the duration your account is active, and up to 5 years after closure.
• Transaction Information: Up to 7 years, as required by financial regulations.
• KYC Documents: Up to 5 years, as required by legal obligations.
• Cookie Information: At the end of a session or after a maximum of 1 year.
• Support conversations: 2 years after the issue is resolved.

After the above retention periods, data is securely deleted or anonymized.

sona101 clubYou have clear rights over your data on . We respect and uphold those rights.

sona101 club We strictly do not serve anyone under 18. We never knowingly collect personal data from minors.

If we discover that an account has been created by someone under 18, that account will be immediately closed and all collected data will be permanently deleted.

For business changes or legal requirements sona101 club This Privacy Policy may be updated from time to time. When changes are made:

• The "Last Updated" date at the top of this page will reflect any changes.
• You will be notified at your registered email address of any significant changes.
• A notice may be displayed when you access the site.

Continued use of the site after any changes will be considered acceptance of the updated policy.

Contact Us

For any privacy-related questions or complaints:

• Email: support@sona101club.app
• Live Chat: 24/7 via site or app
• Language: Full support available in Bangla